Password Retrieval

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When users forget password, they can simply fill in their e-mail address and username. The password will automatically be e-mailed to them.

 

User name and Password will be retrieved according to e-mail that you set in Login page setup.

 

Setting up for Password Retrevial

 

1. Right Click on a Login page to bring up the Page Setting panel.

 

2. Make sure that Users & Passwords is selected.

 

3. To allow the user to request their password make sure that the Password Reminder box is checked.

 

chk_Login_Password_Reminder_001

 

Note: The login table must have the e-mail address for each user for this to work.

 

What the User Sees

 

On any Login page there is a link under the logon information:

 

Scrn_Login_Page_001

 

The User will click on Forgotten Password to bring up the following:

 

Scrn_Login_Retrieve_Password_001

 

The user enters their e-mail account and this must match one already entered as described above.